SDE-I @Flipkart

Role:

My team- FCC(Flipkart Commerce Cloud) worked in the space of SaaS business externalising Flipkart home-grown solutions to other e-commerce players.

Highlights:

• SME in tech codebases + product domains (Ads Demand/Ingestion, Checkout User Service = 9 services, DB, kafka, search clusters) I worked on. Stepped up in times of need to extend responsibility and own entire micro-service clusters and pipelines. Promoting a culture of helping and trusting in the team.
• Quality first coding from scratch on new domains (Checkout) as well as taking transfer of existing codebases (Ads) and building on top of it.
• Leading teams (3 across Ads), onboarding and mentoring new members (>4 persons (junior + mid-level) at a time for 6-12 months each).
• Achieveing 100% Gain in customer satisfaction, 120% ROI improvement and 200% increase in attracting new clients from business PoV.
• Operational Excellence with 100% reduction in critical blocking issues + repetitive issues, 90% improved SLA, 80% reduced timeline on long-term solution. Acquiring and spreading knowledge-base on resiliency, security, responding to early maintenance signs and a sleep-not-till-it's-fixed attitude.
• Managing dev+deploy streams on Flipkart and externalisation side. Efforts to bring innovation, satisfy client requirements, merges to prevent divergence and minimal infra + code setups for efficient re-utilisation and business profits.
• Key role in client negotiations and issue resolutions (dedicated on-call on niche areas and guide to regular rotations)
• Review, proposal-pitching and finalisation of product roadmaps, Eng sign-Off and design/arch ownership for Eng side.
• Panelist in design reviews and product demos on other teams.
• Representing team in company-wide charters for quality champion, security audits, resiliency tests and infra/platform upgrades or switches.

Details:

Ads:

• Owning Ads onboarding self-serve portal development and maintenance.
• Multi-tanency support with sharing and isolation controls.
• Hierarchical Ad structure with storage service + CDN for static assets like image/logo.
• Launch of new cutting-edge Ad models like Product Listing Ads.
• Frequent feature updates across Ad models (Display, Brand, PLA Ads) like white-label, customer targeting, recommendations, cross-country/website display, budgeting and forecast.
• User Experience enhancements with multi-uploads, role based account management, audits and previews
• Ingestion - Datastore and Change management workflows to cater downstreams like serving, reporting, budget manager.
• Operational Excellence with Kubernetes migration and cost optimisation; setup of automatic CI/CD; maintaining sql with python scripts and alerting, kafka and object stores; cache setups with redis; search stores like elasticsearch.

Checkout:

• Building java based User Service for one-click checkout from scratch. Working as a small team, configured base setup, db, CI/CD and common components for other sub-teams as well.
• Seamless user experience with session maintenance, consent taking and security guarding PII information.
• Linking user data of flipkart store with various merchant websites in zero trust manner.
• Enabling auto-filling of address/contact details and in turn true one-click experience.
• Data store support for downstreams like cart, checkout, payment.
• Auto Onboarding/migration support setups for any e-commerce from their existing systems.

Experienced in:

Tools/Techs: Java (with Dropwizard, Guice, Hibernate, Junit), Mysql, Debian, Jenkins, tmpl-toml, Docker and K8s, GCP (blob storage), Aerospike, Redis, Elastic Search, kafka, azkaban, JWT, REST, GraphQL,

Domains: SaaS; Ecommerce; Products for Ads, Marketing and Promotion; Products for Checkout;